Usage reporting is available to all account admins in their account settings areas.
To access your usage report, first click on your user icon at the bottom of the navigation bar on the left, where you will find a 'Manage Usage' option.
Usage Reporting Filters
In your usage area you will find two initial options to filter your usage data before viewing or exporting it. These are:
by date - this equates to your billing period - change date from the dropdown
by individual user in the organisation - select from the dropdown
The default usage displayed when you arrive at this page is for all the users at your organisation, from the start of your current billing period to today's date.
There are two tabs below that: summary and individual.
The summary tab displays counts of all activity broken down by whether they are 'managed services' which includes tracking or saved search reminders, bulk monitors or other similar services
The individual usage tab displays all usage by one or all users (depending on your selection) in chronological order.
Export options
There are three ways to export your usage data:
Select "copy" to copy the data to your
CSV - a comma separated values spreadsheet file
Excel - a Microsoft Excel file in the .xlsx format
Click on any of the three options visible below the individual usage tab for whichever export option you select .
For any queries about your usage, please contact us on customer support or via help@courtsdesk.com